Sleep Apnea Management Specialist
3 days ago
Air Liquide Healthcare Australia is a leading supplier of medical gases, homecare and sleep services.
We are seeking an experienced Retail/CPAP Therapy Consultant to enhance customer care and manage sleep apnea treatments at our clinic.
This role is ideal for a proactive professional dedicated to delivering exceptional service in obstructive sleep apnea management.
Key Responsibilities:
- Act as the initial point of contact for clients
- Engage clients through various channels, including in-person, phone and email communications
- Offer guidance on CPAP equipment, setup and ongoing service requirements
- Collaborate with healthcare professionals and service providers
- Promote and upsell our product range and services
- Maintain and sterilise clinic equipment
- Maintain inventory and process clinic orders
Requirements:
- Previous experience in retail, healthcare or sales environments
- Exceptional communication skills
- Independent clinic management capability
- Broad experience with customer service across all stages of customer interaction
- Proficiency with Google Suite applications
- Keen interest in CPAP therapy and sleep medicine disciplines
- Strong organisational and administrational skills
We offer:
- $85,000 - $105,000 per year salary
- 14 weeks paid parental leave
- Family and social activities
- A professional environment with a focus on wellbeing
- Salary Continuance Insurance
- Local and global opportunities
- Health and wellbeing initiatives
- Retail discount programs with over 350 retailers
- Employee social events
- One paid volunteering day each year
- Long-term career development opportunities nationally and/or internationally across the Air Liquide Group
About Us:
A world leader in gases, technologies and services for Industry and Health, Air Liquide serves more than 3.8 million customers and patients.
We welcome and consider applications from all qualified applicants, regardless of their background.
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