Logistics Support Specialist
7 days ago
This is a pivotal role within Team Global Express, an Australian-owned transport and logistics business that prides itself on its commitment to customers, people, and the planet.
About the RoleWe are seeking a highly skilled and organized individual to join our team as a Logistics Support Specialist. In this role, you will play a critical part in providing timely information to customers, ensuring data entry accuracy, analyzing spreadsheets, and inspecting freight.
Key Responsibilities- Proactive Problem-Solving: Identify and resolve issues efficiently, ensuring minimal disruption to operations.
- Daily Data Entry and Administration: Accurately complete data entry tasks and maintain administrative records.
- Spreadsheet Analysis and Reporting: Analyze data, create reports, and provide insights to inform business decisions.
- Freight Inspection and Investigation: Conduct thorough inspections of freight, investigate any discrepancies, and take corrective action as needed.
- Customer Service and Communication: Provide excellent customer service, respond to queries, and communicate effectively with internal stakeholders.
- Repacking Freight: Safely repack and redistribute freight as required.
- Processing Damaged or Unidentified Freight: Handle damaged or unidentified freight according to established procedures.
We seek a candidate with a strong focus on customer service, excellent organizational skills, and attention to detail. Your ability to work collaboratively, manage time effectively, and prioritize tasks will be essential in this role.
- Candidate Requirements:
- Customer Service Focus: Demonstrated commitment to delivering exceptional customer experiences.
- Teamwork and Collaboration: Proven ability to work effectively with others towards shared goals.
- Manual Handling and Physical Demands: Ability to lift, move, and handle freight safely.
- Data Entry Skills: Proficiency in data entry software and systems.
- Attention to Safety: Commitment to maintaining a safe working environment.
- Previous Experience in a Similar Role: Relevant experience in logistics, transportation, or a related field.
As a Logistics Support Specialist at Team Global Express, you will enjoy a competitive salary, opportunities for upskilling and training, flexible work arrangements, and an inclusive parental leave policy. Our company values diversity and promotes a workplace culture that celebrates difference.
- Competitive Salary: A market-competitive salary package that reflects your value to the organization.
- Upskilling and Training Opportunities: Regular training sessions and workshops to enhance your skills and knowledge.
- Flexible Work Arrangements: Flexible working hours and remote work options to support work-life balance.
- Inclusive Parental Leave Policy: Comprehensive leave entitlements for new parents.
- Peer Recognition Awards: Opportunities to recognize and reward outstanding performance.
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