
Hearing Solutions Coordinator
7 hours ago
We are dedicated to helping people overcome hearing challenges. As a Hearing Solutions Coordinator, you will play a vital role in empowering individuals to rediscover the world of sound.
Key Responsibilities:You will be responsible for conducting hearing screening checks and maintaining hearing aids. You will provide top-notch customer support through face-to-face and phone interactions. You will also confirm and schedule appointments using our diary and inbox management systems. Additionally, you will identify opportunities for external lead generation and develop local marketing initiatives to boost customer engagement.
As someone who is passionate about making a difference in people's lives, your key duties will include:
- Performing hearing screening checks and hearing aid maintenance (Full training provided)
- Providing exceptional customer support through face-to-face and phone interactions
- Confirming and scheduling appointments using diary and inbox management systems
- Identifying opportunities for external lead generation and developing local marketing initiatives
- Assisting our clinics in performing at their best through reporting and solution follow-ups
- Providing administrative support to our audiologists and clinic teams
Previous experience in a customer-facing role is essential. Strong interpersonal and communication skills are necessary. Proficiency in computer software, particularly Microsoft Office, is required. Previous administration experience is an asset, but full training will be provided. A valid driver's license and vehicle are preferred, as occasional travel to other clinics may be required.
What We Offer:We provide a dynamic work environment that encourages growth and development. Our team members enjoy competitive compensation packages, comprehensive training programs, and opportunities for advancement. If you're passionate about making a difference in people's lives, we encourage you to apply.
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