Hearing Healthcare Specialist

3 days ago


Australia beBeeCustomerSupport Full time $45,000 - $75,000

We are a global leader in the hearing care retail market, dedicated to empowering people to rediscover all the emotions of sound.

Our mission is to transform the way hearing healthcare is perceived and experienced worldwide, changing the lives of millions through superior customer care and passion.

We attract, develop and empower talented individuals who share our ambition and strive to demonstrate our values every day.

About This Role

This role involves performing hearing screening checks and maintenance, as well as providing exceptional face-to-face and phone-based customer support. You will confirm and schedule appointments, source external lead generation opportunities and implement local marketing initiatives to drive engagement.

You will also assist clinics to perform more effectively by reporting and following up on solutions, while providing administrative support to Audiologists and the clinic.

Your Background

To be successful in this role, you will have previous experience in a face-to-face customer service/retail position, strong interpersonal and communication skills, good computer skills and be tech savvy. Previous administration experience is an advantage, but full training will be provided.

Apart from your enthusiasm and passion for helping people, having sales experience will be beneficial.

The Benefits We Offer

We offer an attractive salary, competitive commission structure, a day off to celebrate your birthday, company-provided uniform and laundry allowance, yearly flu vaccinations, Amplifon training, career and learning development opportunities, free access to our Employee Assistance Program, free hearing aid, discounted private health insurance and other benefits.

We also value work-life balance and encourage collaboration and innovation throughout the organization.



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