Data Centre Operations Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeFacilities Full time $120,000 - $185,000

About the Position:

This role is focused on leading a team to deliver exceptional customer experiences, ensuring uninterrupted and secure operation of facilities.

The successful candidate will coordinate site logistics, security, general maintenance, internal and external presentation, and administration associated with effective workflow management.

Key responsibilities include managing customer and business provisioned services, handling escalations, and adhoc business priorities in a timely manner.

About the Team:

This role is part of a dynamic Operations team that is the heart of our organization. The team is dedicated to ensuring we continue to be the best specialist data centre provider.

Other key responsibilities include:

  • Managing Data Centre facilities operations on a daily basis
  • Mentoring and imparting knowledge to other staff
  • Ensuring day-to-day customer use of the facilities is managed
  • Ensuring day-to-day interaction with Service Providers and clients is managed
  • Managing risk associated with the Data Centres uptime through its various equipment
  • Liaising with Service Providers when required
  • Ensuring necessary Certificates, approvals and certifications are obtained from Statutory Authorities or our organization
  • Contributing to the creation and management of site expense budget
  • Delivering expense budget objectives under direct influence
  • Contribute to broader financial and operational objectives to achieve corporate goals and long-term objectives
  • Provide cultural and operational team leadership
  • Mentor and impart knowledge to junior staff
  • Act in an ambassadorial capacity for the organization
  • Lead, attend and contribute to appropriate team and stakeholder meetings and committees as required
  • Embrace and model our organizational DNA and Leadership Fundamentals

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