Enterprise Account Manager
2 weeks ago
We are seeking a dynamic professional to manage and grow key customer relationships across the APAC region. Our ideal candidate will have a proven track record of managing enterprise or large customer accounts, with excellent communication, stakeholder engagement, and problem-solving skills.
The Customer Success Manager role is responsible for managing the full post-sale customer lifecycle, ensuring renewals, driving adoption, and identifying upsell/cross-sell opportunities. As a trusted advisor and escalation point, you will gather customer feedback to support product improvement and collaborate with internal teams including sales, product, finance, and support.
Key qualifications include:
- Proven ability to manage enterprise or large customer accounts
- Excellent communication, stakeholder engagement, and problem-solving skills
- Results-driven with a strong focus on customer success and business growth
- Excellent communication skills – both written and verbal
Additional requirements include:
- Familiarity with the automotive or fleet industry is a plus
- Proficient in Salesforce and MS Office
- Self-motivated, detail-oriented, and customer-focused
This is an exciting opportunity for a skilled professional to take their career to the next level and make a real impact in the industry.
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