Support Services Coordinator

1 day ago

Hornsby, New South Wales, Australia beBeeAdministration Full time $56,660 - $70,210
Administration Officer Role

This role presents an exciting opportunity to contribute to a dynamic Outpatient Administration Team as an experienced administrator. As a pivotal team member, you will be responsible for delivering exceptional administrative support in a fast-paced outpatient environment.

The key responsibilities of this position include:

  • Providing high-quality customer service and engaging with clients
  • Responding to general inquiries and directing them to relevant personnel or resources
  • Taking and conveying messages, handling emails, and updating patient information in electronic medical records
  • Documenting service events, processing referrals, and registering/discharging patients in electronic medical records
  • Scheduling and rescheduling appointments, as well as performing other tasks associated with the service

In addition to these responsibilities, the successful candidate will have opportunities for professional growth and development within our organization.

We offer a range of benefits, including:

  • A competitive salary and comprehensive benefits package
  • A dynamic and supportive work environment
  • Access to employee assistance programs for staff and family members
  • A fitness passport and education opportunities

To excel in this role, candidates should possess:

  • Effective organizational skills, efficient time management, and the ability to solve problems under pressure
  • Demonstrated professionalism in telephone communication and excellent customer service skills
  • Demonstrated effective oral/written communication and interpersonal skills
  • Demonstrated proficiency in computer applications, including Word, email, and data entry systems
  • Demonstrated flexibility with work duties and location

Please note that this role requires immunization and screening for certain diseases, and applicants will be required to complete the necessary forms during the recruitment process.

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