Administrative Support Specialist

1 day ago

Hornsby, New South Wales, Australia beBeeAdministrative Full time $68,960 - $70,932

Administrative Coordinator Role Overview

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  • Maintaining an efficient workflow in a high-demand service environment is critical to success.">
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As an Administrative Coordinator, you will be responsible for performing a range of administrative functions including meeting and greeting clients, answering general enquiries, directing enquiries to the appropriate person/place, taking and relaying messages, responding to emails, updating patient information in electronic medical records (eMR), reporting service events, referral processing, registering/discharge patients in eMR, scheduling and rescheduling appointments, and other tasks associated with the service. Strong organisational skills, effective time management, ability to problem solve, and perform under pressure are essential requirements for this role. Additionally, you must possess demonstrated professional telephone manners and excellent customer service skills, along with effective oral/written communication and interpersonal skills to interact with people at all levels, including those from diverse ethnic and cultural backgrounds. Furthermore, you should have demonstrated computer literacy in Word, email, and data entry, along with attention to detail, as well as cash handling and use of PBRC or willingness to undertake relevant training. Finally, flexibility with work duties and location is necessary for success in this role. Your key responsibilities include:">

  1. ">
  2. Coordinating administrative support for outpatient services across Hornsby Ku-ring-gai Hospital campus">
  3. Ensuring seamless communication between team members and stakeholders through effective phone etiquette and written communication">
  4. Developing and implementing efficient workflows to maximise productivity and reduce errors">
  5. Providing exceptional customer service by responding promptly to client inquiries and resolving issues efficiently">
  6. Collaborating with healthcare professionals to deliver high-quality patient care and achieve optimal outcomes">
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