Customer Experience Specialist

3 days ago


Brisbane, Queensland, Australia The Just Group Full time

Are you passionate about delivering exceptional sales results and providing outstanding customer service?

About The Role

In this challenging and rewarding role as a Sales Assistant at Jacqui E Chermside, you will be responsible for styling advice; encouraging customers to return.

To succeed in this role, you will have a personal interest in current fashion trends and represent the brand with style and integrity. You will also support and assist the management team in completing operational responsibilities.

What We Offer
  • Opportunity to join our Future Leaders Program designed to develop and train our future Store Managers
  • In-store coaching and comprehensive training plans with an emphasis on fashion styling and service
  • Internal career opportunities across 7 brands and over 1,000 retail outlets
  • 50% staff discount on Jacqui E's amazing product.
  • Opportunities for product incentives

You'll be working in a high energy, fast paced environment and enjoy working with a team. Your strong communication skills and ability to work collaboratively will help drive sales results and provide an excellent customer experience.

A Day In The Life
  • Provide a genuine and unique experience for every customer which is inline with the Jacqui E brand
  • Work collaboratively within a team environment to achieve both individual, and store targets
  • Assist with stock management and processing
  • Assist with set up of store promotions and visual merchandising
  • Minimise stock loss by following company loss prevention policies and procedures
What You'll Bring

To succeed in this role, you will:

  • Demonstrate confidence to approach, connect and sell to our customers
  • Demonstrate a strong customer focus & provide an outstanding customer experience
  • Value integrity and doing things the right way
  • Enjoy working with a team in a high energy, fast paced environment
  • Be 'solutions focused' when faced with problems
  • Awareness of loss prevention, health & safety, visual merchandising, as well as experience in a team environment or fashion retail is favourable but not essential.
About Jacqui E

Jacqui E has been making women feel beautiful since the 1950s. At Jacqui E, we know that a woman's outfit directly relates to how confident she feels

Jacqui E are part of the one of the most successful Australian grown Retail Groups (The Just Group), inclusive of 7 brands – Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans & Smiggle.



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