Technical Partnership Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeSolution Full time $100,000 - $140,000
Secure the Future with Technical Excellence

Our mission is to empower businesses to prioritize security and continuously monitor their risk posture. As a Solutions Engineer, you will be instrumental in ensuring our clients can leverage our platform to its full potential, driving business growth through strategic technical partnerships.

About the Role
  • Establish and maintain strong technical relationships with customers, providing personalized support and guidance to optimize their use of our platform.
  • Develop an in-depth understanding of product capabilities, configurations, messaging, and partner ecosystem, staying up-to-date with industry trends and competitor landscape.
  • Cultivate market feedback from prospects and clients to inform product development, prioritizing functionality that drives sales opportunities.
  • Support customers throughout their trial process, delivering exceptional customer experiences that foster long-term loyalty.
  • Lead by example, fostering a culture of teamwork, openness, creativity, and continuous improvement within your team.

Requirements
  • Fluent in Japanese and excellent communication skills, enabling effective collaboration with international teams.
  • A minimum of 3 years' experience in customer-facing, technical roles, with a proven track record of success in similar positions.
  • Previous B2B SaaS experience, with a deep understanding of cloud platforms (AWS, Google Cloud, Microsoft Azure), operating systems (Windows, MacOS, Linux), and cloud application architecture.
  • Strong project management skills, with a proven ability to operate in fast-paced startup environments.
  • Creative problem-solving, technical expertise, and persuasive communication skills, with a talent for listening to customers and discussing strategy with colleagues.
  • Attention to detail and organizational skills, with a passion for diving into complex technical topics.

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