Service Operations Coordinator

7 days ago

Sydney, New South Wales, Australia Talent Focus Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Operations Coordinator to join our team at Talent Focus. As a key member of our administration team, you will play a vital role in supporting the smooth operation of our service delivery processes.

Main Responsibilities:
  • Phone and Email Management: Manage phone and customer email requirements, including new job requests, and ensure timely responses to queries.
  • Email Inbox Management: Monitor and manage the state email inbox, forwarding relevant queries to the appropriate person or department.
  • Job Creation: Create new reactive and breakdown jobs in the DFSD system as per customer requests and company procedures.
  • Quotation Approval: Review and approve all new quoted works within the DFSD system, adhering to customer requests and company guidelines.
  • Forecast Accuracy: Ensure the DFSD deployment forecast is accurate at all times.
  • Workload Planning: Collaborate with Fulfillment Manager to plan technicians' workload, ensuring maximum utilization and absorption of labor.
  • Resource Utilization: Work with other deployers to maximize resource utilization.
  • Cross-Checking Correspondence: Cross-check incoming and internal correspondence to ensure adherence to internal credit and services processes.
  • Order Management: Liaise with the credit function to ensure new orders are approved, validating account status and preventing stop orders.
  • Inventory Management: Receive goods and order into R12 Accounting system, following company procedures and policies.
  • Service Reports: Manage technician service reports within SharePoint and mark jobs as completed in the Fulfillment section of DFSD.
  • Report Entry: Collaborate with Regional Service Managers and Technicians to ensure accurate and timely entry of service reports and timesheets.
Additional Tasks:

  • Service Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Roc Consulting Full time

    About Our CompanyRoc Consulting is a leading provider of automatic gate and garage door solutions in Australia.Our company culture values dynamic growth, high energy, and motivating work environments with clear career paths for ambitious individuals.Job DescriptionWe are seeking an experienced Service Operations Coordinator to oversee and manage our...

  • Service Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia Markem-Imaje Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Operations Coordinator to join our team at Markem-Imaje. In this role, you will be responsible for coordinating service calls, managing customer relationships, and ensuring seamless communication between teams.

  • Facilities Operations Coordinator

    1 month ago

    Sydney, New South Wales, Australia Allens Operations Pty Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Facilities Officer to join our team at Allens Operations Pty Ltd. As a Facilities Officer, you will be responsible for managing the day-to-day operations of our premium tenancy and ownership of the client floor.Key ResponsibilitiesManage and perform all aspects of the physical setup of the...

  • Service Operations Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Vertiv Full time

    About the Role:The Service Operations Coordinator will be part of our team at Vertiv, responsible for managing customer relationships and ensuring that our customers' vital applications run continuously and perform optimally.Key Responsibilities:Act as the primary service contact for assigned major customersMonitor received reports for PMs and...

  • Service Delivery Operations Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia CEVA Logistics Full time

    Job Title: Service Delivery Operations CoordinatorAbout CEVA Logistics:CEVA Logistics is a leading global logistics company that offers a range of services to help customers manage their supply chains efficiently. As a Service Delivery Operations Coordinator, you will play a critical role in ensuring that our customers receive exceptional service and that...

  • Operations Coordinator

    5 days ago

    Sydney, New South Wales, Australia Marble Full time

    We are seeking an experienced Operations Coordinator to join our dynamic team in Adelaide, responsible for coordinating service schedules and ensuring smooth daily operations.Key Responsibilities:Coordinate service schedules to ensure efficient delivery of servicesWork closely with clients on large-scale national contractsManage the seamless delivery of...

  • Service Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Cuscal Full time

    Service Operations SpecialistThis role will support the strategic direction of service delivery by providing Service Operations Support for Cuscal's mission-critical systems and customers.Responsibilities include managing incidents end to end until resolution, assisting incident managers during major incidents, monitoring, and supporting Cuscal systems,...

  • Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Healthscope Full time

    We are seeking a highly organized and efficient Operations Coordinator to join our patient services team at Healthscope.Key ResponsibilitiesProvide administrative support to the patient services team, including managing a busy reception desk and coordinating appointments.Effectively manage and maintain accurate records, including medical records and...

  • Aerodynamics Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia Ecoplanet Green Operations Gmbh Full time

    Are you an aviation professional with experience in operations control centres? Do you thrive in fast-paced environments and excel under pressure?About the RoleWe are seeking a highly motivated Operations Controller to join our team at Alliance Airlines. As the ideal candidate, you will have relevant exposure/experience within an Operations Control Centre...

  • Customer Service Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia Woolworths Full time

    About the RoleThis exciting opportunity has become available in our Norwest Support Office for a Customer Service Operations Coordinator. As a key member of our team, you will play a pivotal role in delivering timely customer service support and communication to PC+ customers, Woolworths Replenishment, DC operational teams, and transport partners.

  • Service Operations Coordinator

    5 days ago

    Sydney, New South Wales, Australia Markem-Imaje Full time

    Markem-Imaje is a leading provider of product identification and traceability solutions, offering a comprehensive range of reliable and innovative systems.The role serves as the primary point of contact for customers, responding to general inquiries and providing excellent service. The successful candidate will be responsible for navigating our ERP system to...

  • Operations Coordinator

    1 month ago

    Sydney, New South Wales, Australia Category 5 Labour Management Full time

    Category 5 Labour Management is a leading provider of Rail, Marine, Industrial Services, Logistics and Trades personnel throughout Australia and New Zealand.We are seeking a skilled Operations Coordinator to join our team. The successful candidate will be responsible for coordinating export and despatch activities, operating weighbridges, and ensuring...

  • Service Coordinator

    1 month ago

    Sydney, New South Wales, Australia Roc Consulting Full time

    Job Title: Service CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Service Coordinator to oversee and manage the day-to-day service and installation operations. As a key member of our team, you will be responsible for coordinating schedules, handling customer communications, and ensuring our service teams are equipped to deliver...

  • Service Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Roc Consulting Full time

    Service Coordinator Job OverviewWe are seeking a skilled Service Coordinator to oversee and manage the day-to-day service and installation operations. This hands-on, fast-paced role involves coordinating schedules, handling customer communications, and ensuring our service teams are equipped to deliver quality work on time.Main ResponsibilitiesManage...

  • Service Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Roc Consulting Full time

    Job Title: Service CoordinatorCompany Overview: Roc Consulting is a leading provider of automatic gate and garage door manufacturing services in Australia.Job Summary: We are seeking a highly organized and detail-oriented Service Coordinator to oversee and manage the day-to-day service and installation operations.Key Responsibilities:Proactively manage...

  • Operations Coordinator

    1 month ago

    Sydney, New South Wales, Australia Kingfisher Recruitment Pty Ltd Full time

    Operations CoordinatorCapital Design Works is seeking a highly organized and detail-oriented Operations Coordinator to join their team. As a key member of the project management team, you will provide administrative support, client liaison, and project coordination services to ensure the smooth execution of projects.Key Responsibilities:Provide...

  • Service Coordinator

    1 month ago

    Sydney, New South Wales, Australia Siemens Energy Full time

    Service Coordinator Role OverviewWe are seeking a skilled Service Coordinator to join our team in Sydney, Australia. The successful candidate will be responsible for handling service contracts, operational support, and developing business to achieve service business targets.Key Responsibilities:Support the Service Operations Manager to secure service orders...

  • Service Operations Coordinator

    1 month ago

    Sydney, New South Wales, Australia Talent Focus Full time

    Job Purpose:As a key member of the Talent Focus team, the Service Administrator will play a vital role in supporting the state base business by managing the operational processes of the service team. This involves working closely with the wider administration team, Regional Service Manager, and Acquisition teams to ensure seamless task execution.Duties &...

  • Sydney Practice Operations Coordinator

    3 days ago

    Sydney, New South Wales, Australia Allens Operations Pty Ltd Full time

    About Allens Operations Pty LtdWe are seeking a highly skilled and experienced Executive Administrative Support Specialist to join our Sydney office.As an Executive Administrative Support Specialist, you will play a key role in supporting senior legal operatives with practice management, including client reporting, financial support, diary management,...

  • Operations Coordinator

    1 month ago

    Sydney, New South Wales, Australia Maas Group Full time

    Operations Coordinator Job DescriptionMaas Group is seeking an experienced Operations Coordinator to join our team in Sydney. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing job orders, and ensuring the smooth operation of our mobile equipment nationally and internationally.Key...