
Lead Sales and Service Excellence Specialist
1 week ago
**Job Overview**
We're seeking a skilled professional to drive sales and service excellence within our organization.
This key role requires a strong leader who can foster a customer-first culture, coach leaders to build high-performing teams, and champion new initiatives that advance digital migration.
The ideal candidate will have a proven track record of helping customers meet financial goals, motivating teams to excel, and navigating change with ease.
In return, we offer a comprehensive benefits package that enhances well-being, provides financial security, and fosters a sense of community and inclusion.
Key Responsibilities:
- Drive sales and service excellence
- Foster a customer-first culture
- Coach leaders to build high-performing teams
- Champion new initiatives that advance digital migration
- Navigate change and ambiguity with ease
Required Skills and Qualifications:
- Natural leadership skills
- Proven track record of helping customers meet financial goals
- Motivational skills to drive team performance
- Risk management and compliance expertise
- Strategic thinking and decision-making skills
Benefits:
- Comprehensive benefits package
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave
- Purchase additional annual leave
About Us:
We're a unique group of challenger brands with a purpose to provide a genuine alternative to Australian financial services for customers and employees.
We value diversity, inclusivity, and social capital through banking, creating trust with customers, exploring staff potential, and believing in the power of tiny gestures and big ideas to change the world.
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