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Course Guidance Specialist

2 weeks ago

Adelaide, South Australia beBeeCareer Full time $60,000 - $75,000
About This Role

This role offers the opportunity to advise students about course options and guide them through the enrolment process.

As a trusted advisor, you will develop strong relationships with students while providing exceptional customer service.

The ideal candidate will have experience in a sales or advisory role and excellent communication skills.

This is a permanent, full-time position with flexibility in your workdays.

Key Responsibilities:
  1. Respond promptly to student enquiries via phone and email.
  2. Build rapport with students and provide guidance on course options.
  3. Encourage students to enrol by using a consultative approach.
  4. Achieve key performance indicators (KPIs) while meeting student needs.
  5. Maintain accurate records of student interactions in the CRM System.
About You

We are seeking a motivated individual who can inspire students about career opportunities in their chosen field.

Ideally, you will have:

  1. Previous experience in an advisory or sales role.
  2. Excellent interpersonal, communication, and customer service skills.
  3. Experience working in a team environment.
  4. Proficiency in utilising CRM systems.