Senior Banking Consultant
4 weeks ago
At ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.
About the RoleAs a Senior Banking Consultant, you'll play a key role in delivering the desired customer experience by adopting a positive relationship-based, customer-centric approach. You'll identify and prioritize the complete financial needs of customers, providing them with tailored solutions and exceptional service.
Key Responsibilities- Act as an ANZ products initiator and role model
- Support the Branch Manager in delivering ANZ's retail strategy and day-to-day operations
- Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services
- Take responsibility for 'knowing your customer' from a risk perspective
- Deliver the desired customer experience by adopting a positive relationship-based, customer-centric approach
We're seeking a highly skilled and experienced professional who can bring a growth mindset to our team. You'll ideally have:
- Prior experience in developing strong relationships in a customer-focused role
- Significant experience in financial services, preferably within the retail banking sector
- Excellent communication and interpersonal skills
- Leadership and coaching capabilities
- Experience in being an influential user and promoter of technology
- Ability to multi-task, highly adaptable to change and ambiguity
At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch, and we celebrate the different backgrounds, perspectives, and life experiences of our people. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
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