Banking Consultant, Sunshine VIC
1 month ago
We're seeking a skilled Banking Consultant to join our Retail Banking team in Australia. As a key member of our team, you'll play a vital role in shaping a world where people and communities thrive.
You'll be based mainly in branches, providing customers with a seamless banking experience through meeting their end-to-end financial needs and goals. You'll have the knowledge required to complete customer transactions, engage in needs-based conversations, and educate customers on financial solutions available, including digital.
As a Banking Consultant, you'll deliver a high standard of customer service, ensuring customers are not only satisfied but also strong advocates for ANZ. You'll be part of an organisation that's changing with the times, giving our people great opportunities to try new things, learn, and grow.
Key Responsibilities:
- Provide exceptional customer service, meeting customer needs and goals through transaction activities, needs-based conversations, and financial solution education.
- Deliver a high standard of customer service, ensuring customer satisfaction and advocacy.
- Work collaboratively with the team to achieve business objectives and improve customer outcomes.
- Stay up-to-date with industry trends, products, and services to provide informed advice to customers.
What We Offer:
At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're committed to building a workplace that reflects the diversity of the communities we serve, and we welcome applications from everyone.
We offer a range of benefits, including access to health and wellbeing services, discounts on selected products and services, and flexible working arrangements. If you're passionate about delivering exceptional customer service and making a difference in people's lives, we'd love to hear from you.
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