Night Operations Manager

2 days ago

Townsville City Center, Queensland, Australia beBeeNight Part time $78,910 - $98,791
Job Title: Night Operations ManagerAre you a leader who can develop and empower your team to deliver exceptional results?Job Description:We are seeking an experienced Night Operations Manager to lead our through night team. The successful candidate will have a proven track record of developing and motivating teams, with a strong focus on customer service and operational efficiency.Accountabilities:
  1. Develop a clear talent plan for colleagues and ensure that all new hires receive the best possible welcome.
  2. Empower teams to take ownership of their roles and responsibilities, with a focus on delivering exceptional customer experiences.
  3. Work closely with colleagues to deliver accurate execution of processes and guidelines, ensuring 100% execution of all launches, events, and campaigns.
  4. Support the store to trade safely and legally, with a focus on maintaining high standards of safety and compliance.
  5. Drive high performance by delivering key inputs aligned with our business goals.
  6. Win for customers by ensuring that colleagues are empowered to provide quick payment experiences, and that stores are clean, safe, and well-presented.
About the Role:

As a Night Operations Manager, you will be responsible for leading a team of colleagues to deliver exceptional results in a fast-paced retail environment. You will work closely with colleagues to develop and implement plans to drive sales and contribution, while also focusing on customer service and operational efficiency.

Requirements:

To be successful in this role, you will need to have:

  • A proven track record of developing and motivating teams, with a strong focus on customer service and operational efficiency.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire colleagues.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve operational issues.
  • Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines.
Benefits:

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary and bonus structure.
  • Opportunities for career development and progression.
  • Discounts and perks on company products and services.
How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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