CTP Internal Review Specialist

6 days ago


Brisbane, Queensland, Australia Suncorp Group Full time
Job Description

We are seeking a highly skilled Internal Review Specialist to join our Personal Injury Team. This team is responsible for resolving Internal Reviews under the Motor Accident Injuries Act (MAIA CTP) claims fairly, transparently, robustly, and promptly.

Key Responsibilities
  • Conduct independent internal reviews of claims decisions, involving comprehensive review of evidence, identification of relevant legislative provisions, and application of legislative tests to ensure correct outcomes
  • Prepare Certificates of Determination and accompanying Statements of Reasons that support the decisions reached
  • Stay current with relevant legislative amendments, decisions of the Personal Injury Commission, and NSW Courts to ensure compliance with changing requirements
  • Monitor claim trends and prepare reports to assist in improving the claims process
Requirements
  • Experience in Insurance Claims, preferably in the NSW CTP MAIA scheme
  • Qualifications in Law, Insurance, Medical, Allied Health, or related disciplines
  • Experience in Dispute Resolution and/or complaints handling
  • Ability to interpret and apply legislation
  • High attention to detail and strong analytical skills
  • Strong legal and technical skills in an insurance setting
  • Decision-making, problem-solving, and reason writing experience
  • Ability to work in a fast-paced environment
  • Exceptional written and verbal communication skills, particularly in conveying technical legal terms/findings in plain English to customers
What We Offer
  • Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers
  • Study support - We encourage external learning and offer study support to eligible employees
  • Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave
  • Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing


  • Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking a highly skilled Internal Review Specialist to join our Personal Injury Team. As a key member of the team, you will be responsible for conducting independent internal reviews of claims decisions, ensuring correct outcomes and compliance with legislative requirements.Key ResponsibilitiesConduct comprehensive reviews of evidence,...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    Job Title: Personal Injury Lawyer-CTP SpecialistAbout the Role:We are seeking an experienced Personal Injury Lawyer-CTP Specialist to join our team at AFL Recruitment. As a key member of our team, you will be responsible for handling CTP and public liability claims in Queensland.About the Company:AFL Recruitment is a reputable national plaintiff law firm...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    Job Title: Personal Injury Lawyer-CTP SpecialistAbout the Role:We are seeking an experienced Personal Injury Lawyer-CTP Specialist to join our team at AFL Recruitment. As a key member of our team, you will be responsible for handling CTP and public liability claims in Queensland.About the Company:AFL Recruitment is a reputable national plaintiff law firm...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    Personal Injury Lawyer - CTP and/or WorkCoverJoin a 5-star plaintiff firm that prioritizes client satisfaction and offers a unique opportunity for career advancement.As a Personal Injury Lawyer, you will work closely with a high-profile Principal to manage files from start to finish, including initial client consults, assessing viability, preparing legal...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    Unlock Your Potential as a Personal Injury LawyerJoin a 5-star plaintiff firm that's known for its fast-paced and dynamic environment. As a Personal Injury Lawyer, you'll have the opportunity to work on a wide range of cases, including CTP and WorkCover claims.About the RoleIn this key role, you'll be working closely with a high-profile Principal who's...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    {"title": "Personal Injury Paralegal/Law Clerk- CTP", "content": "Join Our Team as a Personal Injury Paralegal/Law Clerk- CTPWe are seeking a highly skilled and experienced Personal Injury Paralegal/Law Clerk- CTP to join our team at AFL Recruitment. As a key member of our team, you will be responsible for assisting our talented personal injury lawyers in...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    {"title": "Personal Injury Paralegal/Law Clerk- CTP/WorkCover Opportunity", "content": "Are you a motivated and experienced paralegal/law clerk looking for a new challenge in personal injury law? We have an exciting opportunity for a Personal Injury Paralegal/Law Clerk to join our team at a leading plaintiff firm in Brisbane.As a Personal Injury...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    Personal Injury Legal Assistant - CTP (1 year-Senior) **AFL Recruitment** is proud to represent a unique and rapidly expanding plaintiff law firm. This firm offers exceptional mentorship and training opportunities within a dynamic and supportive environment. Enjoy a vibrant and positive team culture with a focus on work-life balance. Part-time positions...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    We are seeking a highly skilled Insurance Claims Specialist to join our Personal Injury Team. This team is responsible for resolving Internal Reviews under the Motor Accident Injuries Act (MAIA CTP) claims fairly, transparently, robustly, and promptly.The successful candidate will support the efficient and effective operation of the Personal Injury Dispute...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    Personal Injury Legal Assistant - CTP (1 year-Senior) **AFL Recruitment** presents an exceptional opportunity with a distinctive and rapidly expanding plaintiff law firm. This firm offers unparalleled mentorship and training, fostering a sophisticated and holistic practice environment. Join a lively, fun, and positive team, led by a supportive boss who...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    Personal Injury Legal Assistant - CTP (1 year-Senior) **AFL Recruitment** presents an exceptional opportunity within a distinctive and rapidly expanding plaintiff law firm. This organization offers unparalleled mentorship and training, fostering a sophisticated and holistic legal practice. The environment is vibrant, enjoyable, and supportive, with a focus...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    {"title": "Personal Injury Paralegal/Law Clerk Opportunity", "subtitle": "Join a dynamic and growing plaintiff law firm as a Personal Injury Paralegal/Law Clerk", "content": "We are seeking a highly motivated and experienced Personal Injury Paralegal/Law Clerk to join our team at a dynamic and growing plaintiff law firm. As a key member of our team, you will...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    Personal Injury Paralegal/Law Clerk- CTPWe are seeking a highly skilled and motivated Paralegal/Law Clerk to join our team at a leading plaintiff personal injury law firm. As a key member of our team, you will be responsible for assisting our experienced lawyers in preparing court documents, liaising with clients and medical professionals, and conducting...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    {"title": "Personal Injury Paralegal/Law Clerk- CTP", "content": "Join Our TeamWe are seeking a highly skilled and motivated Paralegal/Law Clerk to join our team at AFL Recruitment. As a key member of our team, you will be responsible for assisting our Personal Injury lawyers in preparing court documents, liaising with clients, and conducting legal...


  • Brisbane, Queensland, Australia AFL Recruitment Full time

    {"title": "Personal Injury Paralegal/Law Clerk Opportunity", "content": "Are you a motivated and detail-oriented paralegal or law clerk looking for a challenging and rewarding role in personal injury law?We are seeking a skilled and experienced paralegal or law clerk to join our team as a Personal Injury Paralegal/Law Clerk. In this role, you will have the...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job Title: Senior Advisor CTPAbout the Role:The Senior Advisor CTP will be responsible for understanding the information and analytical needs of key stakeholders in the business, collaborating with relevant team members to leverage data resources, and addressing defined requirements.Key Responsibilities:Quality and timely delivery of analysis and challenge...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job Title: Senior Advisor CTPAbout the Role:The Senior Advisor CTP will be responsible for understanding the information and analytical needs of key stakeholders in the business, collaborating with relevant team members to leverage data resources, and addressing defined requirements.Key Responsibilities:Deliver high-quality and timely analysis and challenge...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job Title: Insurance Claims SpecialistWe are seeking a highly skilled Insurance Claims Specialist to join our Personal Injury Team. As a key member of our team, you will be responsible for conducting independent internal reviews of claims decisions, ensuring compliance with legislative requirements and providing high-quality customer service.Key...

  • Personal Injury Lawyer

    2 months ago


    Brisbane, Queensland, Australia AFL Recruitment Full time

    Company OverviewAFL Recruitment is proud to partner with a leading plaintiff law firm that is committed to delivering exceptional results for their clients. This firm is known for its passion for justice, integrity, and excellence, and is dedicated to creating a positive and supportive work environment for its team members.About the RoleWe are seeking an...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job Title: Insurance Claims SpecialistWe are seeking a highly skilled Insurance Claims Specialist to join our Personal Injury Team. As a key member of our team, you will be responsible for conducting independent internal reviews of claims decisions, ensuring compliance with legislative requirements and providing high-quality customer service.Key...