Funding and Claims Specialist

7 days ago

Melbourne, Victoria, Australia Funding Capital Pty Full time
About the Role

We are seeking a highly skilled Funding and Claims Specialist to join our team at Funding Capital Pty. As a key member of our team, you will be responsible for managing our NDIS client funding, ensuring accuracy and timeliness in all aspects of funding management.

Key Responsibilities
  • Funding Management: Accurately determine client funding amounts and types from service agreements, NDIS myPlace, Support Co-ordinators or Plan Managers.
  • Funding Setup and Maintenance: Setup, monitor and maintain all individualised client funding packages on our systems, ensuring services are linked to the appropriate funder item numbers.
  • Funding Monitoring: Monitor client funding levels, liaising with the rostering team, and operations team when funding levels are low.
  • Funding Resolution: Resolve internal and external funding queries, including complex direct claiming errors and funder payment request rejections.
  • Claiming: Claiming for all client services delivered by Funding Capital Pty, including NDIA and TAC on a weekly, fortnightly or other basis directly from the Funder, adhering to fixed timeframes.
Requirements
  • Experience: Experience in accounts receivable and monitoring funding packages, experience with NDIS preferred.
  • Skillset: Ability to solve complex funding and claiming issues with multiple internal and external stakeholders, ability to manage large workloads and prioritise demanding tasks while managing interactions with diverse internal and external stakeholders.
  • Technical Skills: Extensive knowledge of finance, business and client rostering software systems, preferably Carelink and TechnologyOne, intermediate to advanced skills in Excel, including an understanding of V-lookups and various calculations and formulas.
  • Qualifications: Formal qualifications in Finance, Commerce or Business, is preferred.
What We Offer
  • Salary Packaging: Not for Profit Salary Packaging benefits (pay less tax and take home more earnings).
  • Flexible Working Arrangements: Flexible starting times and working from home options, including a 50% WFH policy.
  • Leave Loading: 17% annual leave loading (get paid more on your holidays) and an additional 2 days of personal leave each year.
  • Able Rewards: Able Rewards program offering instant discounts to hundreds of online retailers.
  • Collaborative Environment: Collaborative and positive team environments where your ideas matter.
  • Continuous Support: Continuous support and supervision to enable you to develop your career and progress.

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