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Funding and Claims Specialist
2 months ago
We are seeking a highly skilled and experienced Funding and Claims Specialist to join our team at Able Australia. As a key member of our finance team, you will play a critical role in ensuring the accurate and timely management of our NDIS client funding.
Key Responsibilities- Accurately determine client funding amounts and types from Able's service agreements, NDIS my Place, Support Co-ordinators or Plan Managers.
- Setup, monitor and maintain all individualised client funding packages on Able's systems, ensuring services are linked to the appropriate funder item numbers.
- Monitor client funding levels, liaising with the rostering team, and operations team when funding levels are low.
- Resolve internal and external funding queries.
- Claiming for all client services delivered by Able Australia, including NDIA and TAC on a weekly, fortnightly or other basis directly from the Funder, adhering to fixed timeframes.
- Resolve complex direct claiming errors and funder payment request rejections.
- Work with Funders, support co-ordinators and plan managers to resolve claiming errors or rejections whilst adhering to funder-defined processes.
- Work closely with internal stakeholders to ensure ongoing client rostering and efficient claiming practices.
- Experience in accounts receivable and monitoring funding packages, experience with NDIS preferred.
- Ability to solve complex funding and claiming issues with multiple internal and external stakeholders.
- Ability to manage large workloads and prioritise demanding tasks while managing interactions with diverse internal and external stakeholders.
- Extensive knowledge of finance, business and client rostering software systems, preferably Carelink and Technology One.
- Intermediate to advanced skills in Excel, including an understanding of V-lookups and various calculations and formulas.
- Formal qualifications in Finance, Commerce or Business, is preferred.
