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Customer Claims Specialist
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Melbourne, Victoria, Australia Michael Page Full time{"title": "Customer Claims Specialist", "description": "About Our ClientOur client is a leading not-for-profit organisation in Melbourne's CBD, known for its commitment to excellence and year-on-year growth. They provide a collaborative and unified team environment with a shared sense of purpose and community.Job SummaryWe are seeking a dedicated Customer...
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Customer Claims Specialist
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Melbourne, Victoria, Australia Michael Page Full timeAbout Our ClientOur client is a leading not-for-profit organisation in Melbourne's CBD, committed to excellence and year-on-year growth. They provide a collaborative and unified team environment with a shared sense of purpose and community.Job DescriptionAs a Customer Claims Specialist, you will play a crucial role in recovering claims and implementing...
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Customer Claims Specialist
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Melbourne, Victoria, Australia Michael Page Full timeAbout Our ClientOur client is a leading not-for-profit organisation in Melbourne's CBD, known for its commitment to excellence and year-on-year growth. They provide a collaborative and unified team environment with a shared sense of purpose and community.Job DescriptionAs a Customer Claims Specialist, you will play a crucial role in recovering claims and...
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Customer Claims Specialist
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Customer Claims Specialist
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Melbourne, Victoria, Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Customer Claims Specialist to join our team at Michael Page. As a key member of our organization, you will be responsible for recovering claims and implementing streamlined processes in a not-for-profit environment.Key ResponsibilitiesCollaborate with internal teams to resolve complex claims and issues.Review and...
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Customer Claims Specialist
2 weeks ago
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Customer Claims Specialist
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Customer Claims Specialist
2 months ago
Our client is a leading not-for-profit organisation in Melbourne's CBD, renowned for its commitment to excellence and year-on-year growth. They provide a collaborative and unified team environment with a shared sense of purpose and community.
Job DescriptionAs a Customer Claims Specialist, you will play a crucial role in recovering claims and implementing streamlined processes. Your responsibilities will include:
- Collaborating with internal teams to resolve complex claims and issues.
- Reviewing and adhering to internal policies, gathering and evaluating customer data and relevant documentation.
- Driving process improvements to enhance the efficiency of the claims process.
- Recovering outstanding funds from various schemes and conducting thorough information collection and analysis.
- Developing a comprehensive understanding of the scheme's structures and requirements.
- Analysing data and proposing actionable improvements to enhance processes.
We are seeking a dedicated and detail-oriented Customer Claims Specialist who possesses strong communication skills, attention to detail, and the ability to handle a fast-paced environment. A claims/financial background is highly regarded, but not essential. The role requires full-time hours, Monday to Friday, with two days working from home.
