
Senior Retail Operations Manager
3 days ago
Job Title:
Store Manager
Our goal is to provide the highest quality customer service and drive sales in our store.
We are looking for a Store Manager who can lead, inspire and coach a team of passionate casuals.
The role will see you driving sales and KPIs, customer engagement and team member coaching and development.
You will work collaboratively with your Area Manager to identify areas of opportunity for your store and team.
Key Responsibilities:
- Ensure efficient operation of your store to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control and shrinkage
- Motivate your team to achieve optimal results in KPI's & added value targets across stores
- Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity
- Effectively manage the wage costs in store, adhering to weekly wage targets and company rostering standards
- Coach and mentor your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place
- Ensure efficient OH&S management and adhere to state and national OH&S legislation
Benefits & Culture:
- 40% off Accent Group brands
- Tuesday to Saturday roster - two consecutive days off in a row to maintain a healthy work life balance
- Access to our 'Employee Benefits' program which includes discounted Gym Memberships & Health Insurance packages
- Work amongst premium product alongside fellow passionate and dedicated sneakerheads
- Training & development to grow your career
- Opportunity to join the Future Leaders program which includes leadership training workshops, yearly global conferences, awards nights and much more
To be successful in this role, you will have:
- 1 + years Retail Store Manager experience in a fast-paced environment
- A motivated & driven attitude
- A passion for leading & inspiring a team to succeed
- The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPI's
- Being operationally excellent and experienced with stock control and visual merchandising
- Experience with effectively managing a roster & wage control
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