Creating Exceptional Resident Experiences

7 days ago

Sydney, New South Wales, Australia beBeeExperience Full time $95,000 - $110,000
Resident Experience Coordinator

This role is about creating a vibrant, inclusive residential community where students can truly feel at home.

As a Resident Experience Coordinator, you will play a central role in delivering an exceptional student living experience. You'll design and execute engaging programs that foster wellbeing, community, and connection, while ensuring high-quality service standards across every initiative.

  • Design & Deliver: Create and lead inclusive, high-quality social, wellness, and educational events that reflect resident interests and build community.
  • Team Leadership: Provide day-to-day oversight of casual team members, including rostering, training, supervising, and tracking performance.
  • Community Care: Support resident wellbeing through proactive engagement, incident follow-up, and partnerships with local/university support services.
  • Vendor Engagement: Build relationships with vendors, contractors, and local businesses to enhance resident life and deliver value-added initiatives.
  • Operations & Compliance: Manage event budgets, ensure compliance with policies and WHS standards, and capture reporting on attendance, satisfaction, and outcomes.
  • Marketing & Outreach: Collaborate with internal teams to promote events across digital and onsite channels, ensuring alignment with marketing and leasing objectives.

Requirements:

  • Experience in event management, hospitality, or student/community engagement.
  • Previous experience in leading or supervising casual/part-time teams.
  • Strong organisational and time management skills, with the ability to juggle multiple priorities.
  • Excellent communication skills, both written and verbal.
  • Comfortable working flexibly, including some evenings or weekends for event delivery.
  • Eligible for a National Criminal History Check and Working with Children Check.

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