Creating Exceptional Experiences

1 week ago

Sydney, New South Wales, Australia beBeeGrowth Full time $60,000 - $80,000
Car Park Operations Assistant

The Star Sydney is a renowned entertainment hub, deeply ingrained in Pyrmont and Darling Harbour. We strive to create unforgettable experiences in trusted destinations throughout Australia.

We offer exceptional dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto, and our vibrant Sports Bar where the action is live and loud.

As a Car Park Operations Assistant, you will foster positive customer relationships and assist with all queries relating to The Star Sydney car park through a courteous attitude and efficient work practices.

This is a fantastic opportunity to contribute to delivering an exciting new era for our Front Office & Concierge team.

Responsibilities:

  • Adhere to cash handling procedures and record all cheque, money, and room charge transactions in the MICROS system according to policy and procedure
  • Assist the Assistant Guest Services Manager in maintaining daily reconciliation and accounting records, retail sales trends, and reports, providing performance reports as required
  • Complete carpark validation functions, program carpark vouchers, and validate access cards
  • Advise your leader of any equipment faults to ensure minimal system downtime and report any customer requests for assistance such as vehicle breakdowns to Security staff
  • Check patrons' coats, bags, umbrellas, and other articles for temporary safekeeping

Requirements:

  • Exposure to a hospitality environment
  • Experience in a customer service role
  • Verbal and written communication skills
  • Bilingual/multilingual advantageous
  • Computer literacy

Benefits:

  • Complimentary meal on site every day, including hot meals, sandwich bar, and more
  • Uniform laundered and ready for you daily on property
  • Competitive hourly rate, plus penalty rates for weekends and public holidays
  • Five weeks of paid annual leave for team members who meet the definition of shift worker
  • Discounted parking and other transport options
  • Up to 30% discounts across award-winning restaurants and accommodation
  • Extraordinary growth opportunities personally and professionally

Our Culture:

We are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.

Our values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

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