Customer Service Representative

2 weeks ago


Townsville, Queensland, Australia St Vincent's Health Australia Full time

At St Vincent's Health Australia, we are seeking a highly skilled and experienced Casual Receptionist to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and support.

The successful applicant will have strong communication skills, be able to work independently and as part of a team, and possess excellent problem-solving abilities. They will also be able to provide administrative support, manage phone calls and emails, and maintain accurate records.

We offer a competitive salary of $25-$30 per hour, commensurate with experience and qualifications. Our benefits package includes generous leave entitlements, professional development opportunities, and a supportive work environment.

In this role, you will have the opportunity to work with a diverse range of people, including patients, visitors, and staff members. You will be responsible for providing a high level of customer service, responding to inquiries, and resolving issues in a timely and professional manner.

To be successful in this role, you will need to have:

  • A Certificate III or IV in Business Administration or a related field;
  • Previous experience in a customer-facing role, preferably in a healthcare setting;
  • Strong communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Basic computer skills, including Microsoft Office software;
  • Knowledge of customer relationship management (CRM) systems.

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your relevant experience and skills.



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