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    Key Responsibilities:• Assess damage or loss to insured homes and contents• Supervise and coordinate repair work to ensure restoration at minimal inconvenience to the policy holder and a fair and reasonable cost to the insurerWhy this role matters:At Auto & General, we strive to provide our customers with prompt and effective claims resolution. As a...

Desktop Home Claims Assessor

2 months ago


North Lakes, Queensland, Australia Auto & General Full time

Job Summary:

We are seeking a skilled Desktop Home Claims Assessor to join our team at Auto & General. As a key member of our claims team, you will be responsible for assessing damage/loss to insured homes and contents, and supervising and coordinating repair work to ensure restoration with minimal inconvenience to the policy holder and at a fair and reasonable cost to the insurer.

Key Responsibilities:

  • Conduct thorough assessments of damage/loss to insured homes and contents
  • Supervise and coordinate repair work to ensure timely and cost-effective resolution
  • Communicate effectively with policy holders, contractors, and other stakeholders to ensure seamless claims process
  • Identify and mitigate potential risks and liabilities associated with claims
  • Stay up-to-date with industry developments and best practices in claims assessment and management

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office and other relevant software