Dynamics 365 Marketing Automation Specialist

3 days ago

Canberra, ACT, Australia beBeeAutomation Full time $120,000 - $140,000
Marketing Automation Consultant Opportunity

We are seeking a highly skilled Marketing Automation Consultant with deep expertise in Microsoft Dynamics 365 CRM, specifically across the Marketing and Customer Insights modules. This is an exciting opportunity to lead the optimisation and expansion of real-time journeys and event planning capabilities within a Federal Government environment.

  • Lead the expansion of Real-time Journeys and Event Planning modules, including configuration optimisation, feature implementation, and solution documentation.
  • Advise on the configuration of security roles, permissions, and customer engagement settings, including the Customer Insights connector.
  • Collaborate with internal teams to support the development of nurture activities, trigger-based marketing, campaigns, and content personalisation.
  • Provide guidance on implementing brand and compliance profiles, preference centres, and consent management.
  • Optimise the Event Planning module, including Power Pages event portal configuration, and development of marketing/event forms and templates.
  • Offer technical support and guidance to upskill internal teams throughout the optimisation process.
Requirements
  1. Tertiary qualifications in an ICT-related field or relevant Microsoft Dynamics 365 certifications.
  2. Proven experience using and configuring features across Microsoft Dynamics 365 Customer Insights - Journeys and Data products.
  3. Demonstrated experience implementing and optimising Real-time Journeys and Event Planning modules to support marketing and event automation.
  4. Strong understanding of marketing tactics and the technical solutions that support them.
  5. Technical proficiency in CRM systems and related technologies, including experience in data migration projects.
  6. Knowledge of Australian privacy laws and data protection regulations.
  7. Familiarity with government IT systems and processes.
Eligibility

Due to the nature of the work, only Australian Citizens with an Active Baseline Clearance will be considered.

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