Cloud Infrastructure Specialist

20 hours ago

Tasmania, Australia beBeeCloudExpert Full time $104,194 - $152,270
Cloud Solutions Expert

We are seeking a highly skilled Cloud Solutions Expert to join our team, specializing in Dynamics Customer Experience. This role involves working with customers and partners to build, deploy, operate, and optimize large complex enterprise environments.

About the Role

  • The successful candidate will participate in proactive account management, identifying performance issues, analyzing problems, and developing solutions to meet customer needs.
  • You will create deliverables to address common Microsoft Unified Support customer needs and support mobile-first, cloud-first strategy.
  • Maintain, expand accreditations and certifications; assist in developing best practices for key technologies and products.
  • Consistently apply lessons learned, model personal accountability and teamwork.
  • Contribute to and participate in meetings to articulate Microsoft Mission Critical Support offerings to customers.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field.
  • 4+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.

Benefits

  • This role offers a flexible work arrangement, allowing up to 50% remote work arrangement.

We Value

  • Your ability to quickly build relationships and credibility with customers.
  • Possession of passion for learning about and experimenting with new technologies.
  • Confidence in creating and delivering technical presentations, supportability reviews and training.
  • Knowledge of problem resolution processes and post-incident reviews.
  • Ability to read, interpret and develop technical specifications and support strategies.

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