Collection Specialist
3 weeks ago
This Australian subsidiary of a globally recognised conglomerate has been embedded in international markets for decades.
The Role
- Manage a ledger of approximately 400 accounts through daily collection calls and follow-up emails
- Effectively manage ageing debtors to meet expected outcomes
- Identify customer collection issues and disputes, resolving them within agreed Service Level Agreements (SLAs)
- Handle incoming customer queries in a timely manner, ensuring a positive experience
Your Skills
- You will bring experience from a high-volume collections role, consistently delivering results in a deadline-driven environment
- Prior experience in a medium-sized company, familiarity with an Enterprise Resource Planning (ERP) system, and intermediate Microsoft Excel skills are desired
- You will be organised, persistent, and able to build strong working relationships with customers and internal teams
A competitive salary is available for this position, commensurate with your experience. Based on industry standards, the estimated annual salary is around $80,000-$100,000 AUD.
The Opportunity
- Join a renowned brand that rewards high performers with growth opportunities and development
- Enjoy a range of employee benefits, including a hybrid working model (two days working from home), discounted private health insurance, novated leases, and income protection insurance
- This permanent role offers a supportive hiring manager who aims to onboard a new starter before Christmas
About People2People
- We are a leading recruitment group and HR solutions provider, operating in Australia, New Zealand, and the United Kingdom
- Our award-winning team includes Excellence in Client Service RCSA Award winners
- We prioritise our environmental impact by measuring carbon emissions and planting trees to offset them
We welcome everyone and strive for inclusivity, encouraging employees, clients, and candidates to showcase their authentic selves. If you require reasonable adjustments throughout the recruitment process, please contact us to discuss suitable accommodations.
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