Front Office Team Member

4 days ago


Canberra, ACT, Australia Accor Full time

At Accor, we're passionate about delivering exceptional guest experiences. As a Guest Service Agent, you'll be the first point of contact for our guests and play a vital role in ensuring their stay with us is memorable.

Job Overview

We're seeking a highly motivated and customer-focused individual to join our front office team at Novotel Canberra. As a Guest Service Agent, you'll be responsible for managing arrivals and departures, providing exceptional service, and maintaining high levels of professionalism and accuracy with all accounting functions.

About You

To succeed in this role, you'll need to be a self-starter with a passion for delivering outstanding service. You'll be enthusiastic, innovative, and knowledgeable, with a desire to enhance our guests' experience. Your strong communication skills and pride in personal presentation will make you a standout candidate. We're looking for someone who can work under pressure, think on their feet, and quickly resolve issues.

The Role

In this exciting role, you'll have the opportunity to:



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