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Senior Dental Team Member
2 months ago
**About the Role:**
We are seeking a passionate Senior Dental Assistant / Clinical Coordinator to join our team on a part-time basis, Mondays, Tuesdays, Thursdays & Fridays from 7.45am - 5.15pm.
**Key Responsibilities:**
- Assist in the daily management of the practice to ensure exceptional patient experiences at every touchpoint.
- Handle customer complaints promptly and professionally.
- Create a professional and welcoming environment for patients.
- Maintain a clean and well-presented reception and front office area.
- Assist in the recruitment process and contribute to building a high-performing team.
- Facilitate the induction and onboarding of new employees, identifying training needs.
- Provide support, encouragement, and mentoring to team members.
- Act as a role model to your team members.
- Collaborate with the PM to drive practice growth, by assisting with local area marketing.
- Manage daily tasks such as recalls, confirmations, online bookings, and treatment follow-ups.
- Deliver exceptional patient care, with a focus on new and existing patients.
- Undertake practice administration activities and maintain high standards.
- Be flexible to work on reception or in surgery as needed to support practice operations.
- Participate in WH&S audits and implement recommended improvements within specified timelines.
**Requirements:**
- Previous experience in dental or healthcare administration preferred.
- Strong organisational and communication skills.
- Demonstrated ability to work effectively in a team.
- Commitment to delivering outstanding patient care.
- Proficiency in office software and practice management systems.
**About Us:**
At Maven Dental, we are dedicated to delivering exceptional patient experiences and maintaining the highest standards of care. We embody our core values, including taking the time to care, bringing our best, respecting each other, and playing as a team.
If you are passionate about making a positive impact on patient care and practice success while embodying our core values, we encourage you to apply today.
**Contact Us:**
We look forward to hearing from you.
Wanniassa Dental Care, proudly part of the Abano Healthcare Group
At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.
