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Sales and Customer Support Associate
3 weeks ago
The Customer Service Representative is an integral member of our customer-facing team. They will effectively deliver store operations activities in support of a sales-focused culture and profitable sales growth.
Key Responsibilities:
- Deliver effective store administration in line with standard procedures, including:
- Cash handling and banking integrity
- Tendering transactions
- Store multi-channel fulfillment and stock integrity
- Telephone management and inquiries
- Marketing and promotional activity
- Contribute to financial performance through effective inventory management and management of controllable expenses.
- Manage all sales channel fulfillment in line with procedures.
- Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.
- Contribute to the brand and store experience through quality merchandising, in-store marketing, and presentation.
- Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
Qualifications:
- Customer Focus - Everything is done through the eyes of the customer.
- Drives Results - Consistently achieves results, even under tough circumstances.
- Demonstrate Self-Awareness - Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Benefits:
This is an exciting opportunity to join our team and contribute to our mission. If you are interested in this role, please click apply and upload your CV. All applications are strictly confidential.
We are an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria), please don't hesitate to apply.
Job Details:
- Seniority level: Entry level
- Employment type: Temporary
- Job function: Administrative
- Industries: Retail
