Community Relationship Specialist
4 days ago
About us
Bendigo and Adelaide Bank is a financial institution committed to supporting its customers and the community. As a leading bank in Australia, we strive to provide exceptional service and innovative solutions.
Job Description:
We are seeking an experienced Community Relationship Specialist to join our team. In this role, you will be responsible for building strong relationships with our customers, providing them with tailored financial solutions, and helping them achieve their goals.
Key Responsibilities:
- To build and maintain strong relationships with customers through face-to-face interactions, phone calls, and online communication.
- To understand customers' financial needs and preferences, and recommend suitable products and services.
- To educate customers on digital banking platforms and tools, ensuring they have a smooth and secure online experience.
- To work collaboratively with other teams to meet sales targets and customer satisfaction goals.
Requirements:
- Demonstrated experience in a customer-facing role, preferably in the banking or finance industry.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Knowledge of digital banking platforms and tools, with a willingness to learn and adapt to new technologies.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
What We Offer:
- A competitive salary of $70,000 - $90,000 per annum, depending on experience.
- A comprehensive benefits package, including health insurance, superannuation, and paid leave.
- Ongoing training and development opportunities, to help you grow your skills and career.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
About Our Company:
Bendigo and Adelaide Bank is a leading financial institution in Australia, dedicated to providing exceptional service and innovative solutions to our customers. We value diversity, inclusion, and community involvement, and offer a range of employment opportunities across our branches and support functions.
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