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Executive Housekeeper Lead

1 month ago

Brisbane, Queensland, Australia Silk Hospitality Full time

We are seeking an experienced Executive Housekeeper to join our team in Brisbane, responsible for managing and leading the housekeeping team.

Key responsibilities include:

  • Ensuring high standards of cleanliness and maintenance of guest rooms and hotel public areas.
  • Establishing and implementing operational procedures and standards.
  • Managing the hiring, rostering and performance of employees.
  • Training and mentoring the housekeeping team.
  • Planning and coordinating the activities of the housekeeping team.
  • Inspecting all assigned areas to ensure standards are met.
  • Setting and adhering to budget controls.

About you?

We are looking for a natural leader with excellent customer service skills, who can thrive in a fast-paced environment and remain calm during times of pressure.

Requirements include:

  • Housekeeping or cleaning experience highly desirable.
  • Prior experience in a leadership or people management role in a 4 or 5 star luxury brand.
  • Strong written and verbal communication skills.
  • Able to drive results within a team and hold people accountable.
  • Competent with computer systems and Microsoft Office Suite.

What's in it for you?

As a key team member of our Operations Team, you will have a direct impact on our brand and delivery of services to our clients.

Silk Hospitality offers:

  • Employee perks and benefits including discounts at retail stores and local services.
  • Coaching, mentoring and upskilling opportunities.
  • A supportive work culture.

Estimated annual salary: $65,000 - $80,000.