Senior Support Coordinator

3 days ago

Bendigo, Victoria, Australia beBeeAdministrative Full time
About the Role

As a Business Administrator, you will be working closely with our dedicated General Manager to ensure the smooth operation of our 152-bed care home. This is an exciting opportunity to join our passionate team and make a real difference in the lives of our residents and their families.

Key Responsibilities:

  • Resident Placement: You will be responsible for providing a warm and welcoming introduction to our care home, handling enquiries and coordinating admissions with the support of the GM.
  • Employee Service: You will oversee the employee experience, administering rosters, recruitment activities, and managing annual and sick leave.
  • Reception/ Admin: You will lead the customer and administrative experience function of the care home, ensuring excellent customer service standards are met.

Required Skills and Qualifications:

  • Patient and empathetic approach when dealing with residents and their families.
  • Excellent communication and diplomacy skills, with the ability to reassure and follow up on concerns.
  • Intermediate to advanced skills across the Microsoft Office Suite.
  • Previous experience in a similar admin/customer service role, preferably in a healthcare setting.
  • Highly developed organisation and time management skills, with the ability to prioritise and self-direct.

Benefits:

  • VIVA - our employee wellbeing program, designed to promote healthy living and work-life balance.
  • Career development opportunities, allowing you to shape the future direction of the business and your own career.
  • Access to world-class training and professional development, supported by our quality education team and expert clinicians.
  • Comprehensive induction and buddy program, ensuring a smooth transition into your new role.
  • Be recognised and rewarded through our Love Reward & Recognition Program.
  • Free select health insurance for you and your immediate family up to $5500*.

How to Apply:

Click apply to submit your application, which will include pre-employment checks.

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