Libraries Customer Service Officer
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Libraries Customer Service Officer. This part-time permanent position will be based at the City of Bunbury Libraries, where you will have the opportunity to make a real difference in our community.
About YouTo be successful in this role, you will need to possess excellent customer service skills, a high level of interpersonal and communication skills, and outstanding organisational skills. You will also need to be able to think analytically and problem solve, as well as have well-developed information technology skills.
Key Responsibilities- Deliver a high-quality, innovative, customer-focused service to the City of Bunbury community.
- Promote and assist the public in using library services delivered via online and digital technologies.
- Work collaboratively with the library team to achieve shared goals and objectives.
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Develop and maintain knowledge of library services and resources to provide accurate and helpful information to customers.
In exchange for your hard work and dedication, you will be rewarded with a competitive salary of $33.25 per hour (excluding superannuation). You will also have the opportunity to work in a fun and supportive team environment, with opportunities for professional development and growth.
Requirements- Excellent customer service skills.
- A high level of interpersonal and communication skills.
- Outstanding organisational skills.
- Ability to think analytically and problem solve.
- Well-developed information technology skills.
The successful applicant will need to demonstrate the following skills and qualities:
- Excellent customer service skills.
- A high level of interpersonal and communication skills.
- Outstanding organisational skills.
- Ability to think analytically and problem solve.
- Well-developed information technology skills.
To apply for this exciting opportunity, please submit your application, including your resume and a cover letter, to [insert contact details]. We look forward to hearing from you
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