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Libraries Customer Service Representative

2 months ago


Bunbury, Western Australia City of Bunbury Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Libraries Customer Service Officer in a part-time permanent position based at the City of Bunbury Libraries.

About You

You will be an enthusiastic and community-minded individual with a strong customer service ethos. Your motivation to serve the community, drive to contribute to the team, and energy to continuously develop your skills will see your success in this role.

Key Responsibilities

  • Deliver a high-quality, innovative, customer-first service to the City of Bunbury community.
  • Promote and assist the public in using library services delivered via online and digital technologies.
  • Work between Bunbury's two dynamic Library facilities, providing flexible and adaptable service to the community.

Requirements

  • Excellent customer service skills.
  • A high level of interpersonal and communication skills.
  • Outstanding organisational skills.
  • Ability to think analytically and problem-solve.
  • Well-developed information technology skills.

What We Offer

In exchange for your hard work, you'll be rewarded with a competitive salary of $33.25 per hour (excluding superannuation). You'll also be joining a fun and supportive team working with you to achieve the same goals.