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Customer Service Representative

2 months ago


Bunbury, Western Australia Officeworks Full time

About Us

At Officeworks, we're a leading provider of office supplies and services. Our customers, our team, and our community are at the heart of everything we do. We're a dynamic and innovative company that's always looking for ways to improve and grow.

About the Role

We're seeking passionate and customer-focused individuals to join our team as Retail Team Members. As a key member of our sales team, you'll work closely with customers to provide expert advice and support, helping them find the right products and solutions for their needs.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.
  • Stay up-to-date with product knowledge and promotions, making recommendations to customers and driving sales.
  • Contribute to a positive and inclusive store environment, supporting colleagues and promoting a culture of teamwork and respect.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping experience.

About You

We're looking for individuals who are passionate about delivering exceptional customer service and are comfortable working in a fast-paced retail environment. If you're a team player who is eager to learn and grow with our company, we'd love to hear from you.

Our Culture

At Officeworks, we're committed to creating a workplace that's inclusive, diverse, and supportive. We offer a range of benefits and opportunities to help you grow and develop in your career, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • Flexible working arrangements to suit your needs.
  • Opportunities to progress your career and take on new challenges.

We're an equal opportunities employer and welcome applications from all candidates, including those from diverse backgrounds and communities. We're committed to providing a safe and supportive work environment for everyone.