Libraries Customer Service Officer
18 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Libraries Customer Service Officer. This part-time permanent position will be based at the City of Bunbury Libraries, where you will have the opportunity to work in a dynamic and supportive environment.
Key Responsibilities- Deliver high-quality customer service to the City of Bunbury community, promoting and assisting the public in using library services.
- Work collaboratively with the library team to achieve service excellence and contribute to the development of innovative library programs.
- Provide excellent communication and interpersonal skills, with the ability to think analytically and problem-solve.
- Develop and maintain a strong understanding of library services and technologies, with a focus on delivering a customer-first service.
- Work flexibly and adapt to changing priorities, with a willingness to work regular weekend and evening shifts.
In exchange for your hard work and dedication, you will be rewarded with a competitive salary of $33.25 per hour (excluding superannuation). You will also have the opportunity to work with a fun and supportive team, committed to delivering exceptional service to our community.
Requirements- Excellent customer service skills, with a strong focus on delivering a customer-first service.
- High level of interpersonal and communication skills, with the ability to think analytically and problem-solve.
- Outstanding organisational skills, with the ability to work flexibly and adapt to changing priorities.
- Ability to develop and maintain a strong understanding of library services and technologies.
- Well-developed information technology skills, with a focus on delivering a customer-first service.
As a Libraries Customer Service Officer, you can expect to work in a dynamic and supportive environment, with opportunities to develop your skills and contribute to the success of our team. You will have the opportunity to work with a diverse range of customers, providing excellent customer service and promoting library services. If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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