Libraries Customer Service Officer
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Libraries Customer Service Officer. This part-time permanent position is based at the City of Bunbury Libraries and offers a competitive salary of $33.25 per hour (excluding superannuation).
Key Responsibilities- Deliver high-quality customer service to the City of Bunbury community, promoting and assisting the public in using library services.
- Work collaboratively with the team to achieve goals and objectives.
- Develop and maintain knowledge of library services and technologies.
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist with general library duties, including shelving, processing, and maintaining library collections.
- Excellent customer service skills, with a strong focus on providing a positive experience for customers.
- High level of interpersonal and communication skills, with the ability to work effectively with diverse groups.
- Outstanding organisational skills, with the ability to prioritise tasks and manage multiple projects.
- Ability to think analytically and problem-solve, with a focus on finding creative solutions.
- Well-developed information technology skills, with experience using library software and systems.
In exchange for your hard work and dedication, you'll enjoy a range of benefits, including:
- A competitive salary of $33.25 per hour (excluding superannuation).
- A fun and supportive team environment, with opportunities for professional development and growth.
- A range of staff benefits, including access to great staff benefits and public service holidays.
We're an equal opportunities employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we'd love to hear from you.
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