People Advisor

4 weeks ago

Melbourne, Victoria, Australia Launch Recruitment Full time
About the Company

Our client is a forward-thinking organisation dedicated to creating a supportive and innovative workplace. They value their employees as their greatest asset and are committed to delivering exceptional HR support to help them succeed.

Role Overview

The People Advisor will serve as the first point of contact for employees, providing expert advice and guidance on a wide range of HR matters. This role requires strong organisational skills and attention to detail, ensuring employees navigate HR policies and processes effectively.

Key Responsibilities
  • Act as the first point of contact for employees and workers, offering assistance with HR policies, processes, and procedures.
  • Coach employees on self-service options via Workday and the Hub, empowering them to find information independently.
  • Serve as a Subject Matter Expert (SME) in specific areas, providing education and acting as a point of escalation for complex queries.
  • Update Local Work Instructions, Hub pages, and Workday with policy changes and process improvements.
  • Ensure timely action and updates to the HRIS (Workday).
  • Collaborate with HR stakeholders, including Workforce Evolution, HR Partners, Leader Support, and Payroll, as needed.
  • Analyse trends in employee queries and provide insights to leadership for continuous improvement.
Key Accountabilities
  • Case Management (50%): Manage cases through Salesforce and Veridian, delivering quality advice on HR policies, onboarding, offboarding, and employee lifecycle activities.
  • Continuous Improvement (25%): Participate in initiatives aimed at enhancing employee experience, promoting self-service, and evolving service offerings based on feedback.
  • HRIS Audits & Governance (5%): Support payroll, Workday, and compliance with company policies and procedures.
  • Health, Safety & Environment (10%): Assist with health and safety assessments, pre-employment medicals, and related training.
What We're Looking For
  • Strong communication and organisational skills.
  • Proficiency in HRIS systems, particularly Workday and Salesforce.
  • Experience in case management and HR processes.
  • A proactive approach to problem-solving and continuous improvement.

This is an opportunity to make a significant impact by supporting employees and driving HR excellence. Our client offers a collaborative work environment, ongoing professional development, and a strong commitment to diversity and inclusion.

Benefits:

Hybrid working model – 50% in the office each fortnight

Application Process:

If you are passionate about HR and want to contribute to a forward-thinking organisation, we encourage you to apply

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