Welfare Support and Development Coordinator

6 days ago

Brisbane, Queensland, Australia beBeeWelfare Full time $60,000 - $80,000

Job Title: Support and Development Coordinator

Key Responsibilities:
  • Coordinate activities to strengthen the capacity of labour sending unit (LSU) welfare teams in implementing wellbeing-focused initiatives for workers, their families, and communities.
  • Support LSU staff in case management processes, community of care pathways, and engagement with specialist referral organisations.
  • Enhance staff capacity through training, resource development, and collaborative planning, ensuring effective integration of welfare support into broader program goals.
  • Contribute to the development and refinement of standard operating procedures (SOPs) and case management tools.
  • Provide guidance and resources to LSU teams in adopting and applying SOPs and referral processes.
  • Collaborate with other teams to integrate welfare considerations into program activities.
Requirements:
  • Tertiary qualifications or relevant work experience in social work, human services, social/behavioral sciences, or related fields.
  • Minimum 5 years of work experience in case management; background in migrant settlement or family support services is advantageous.
  • Knowledge of case management frameworks and referral pathways; experience working with Pacific and Timorese communities; understanding of GEDSI concepts and issues.
  • Strong professional judgement with risk assessment and intervention planning skills.
  • Effective relationship management skills and ability to work across teams and with external stakeholders.
  • Highly developed organisational skills, ability to balance multiple tasks, and work under pressure.

We welcome applications from a diverse range of candidates. This role offers an opportunity to contribute to the wellbeing of vulnerable populations and develop your skills in coordination and team leadership.

Safeguarding is crucial in this role, as you will be working closely with sensitive information and populations. You will undergo enhanced selection processes and safeguarding-focused interviews.

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