
Office Support Specialist
1 week ago
Job Title: Office Support Specialist
We are seeking a highly skilled and organized professional to join our team as an Office Support Specialist. In this role, you will play a key part in supporting our clients and their families by providing administrative assistance and maintaining accurate records.
About the Role
- Reporting to the Senior Care Manager, the Office Support Specialist will assist with all administrative tasks including data entry, document management, and spreadsheet maintenance.
- Maintain and update databases and spreadsheets to ensure accuracy and completeness.
- Screen through new consumers from the intake officers ensuring all files and paperwork are accurate & correct before allocating to Care Managers.
- Liaise with services for new consumers, check in with them at later dates and record services.
- Maintain & update Service Providers Register.
- Post care plan reviews to consumers when required and follow up signatures & upload to consumers' file
- Prepare agendas for meetings as directed by Manager and distribute and take minutes of meetings, document and distribute.
- Arrange presentations and speakers for team training as directed by Manager.
- Allocation of care recipients to care managers as required.
- Maintain a current, accurate and confidential reporting system.
- Other ad-hoc administration duties as required.
Your Skills & Experience
- Fluent Mandarin and English verbal and written communication is a must.
- Certificate III in Business (or similar) highly desired
- Proven experience in an administration, office or scheduling role.
- Microsoft Office Suite and Procura Software experience is desirable.
- The right to work in Australia.
- National Police Clearance or willingness to obtain (we will organize via WorkPro at no cost).
- Proof of Covid Vaccination.
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