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Restaurant Operations Manager

4 weeks ago

Windsor, Australia Burger Urge Full time
Job Description

Burger Urge is a pioneering restaurant brand that has been serving high-quality burgers for 16 years. We pride ourselves on using premium local ingredients to create delicious, classic, and on-trend recipes.

We are seeking an experienced and hands-on Restaurant Operations Manager who can deliver exceptional customer service and drive a positive workplace culture. This is not a role for a passive manager - we need someone who is proactive, results-driven, and committed to excellence.

The successful candidate will be responsible for leading a team of enthusiastic staff members and ensuring that our customers receive the highest level of service. Key responsibilities include managing inventory, scheduling staff, maintaining facilities, and driving sales growth.

Key Requirements:

  • Minimum 3 years' experience in restaurant or hospitality management
  • Proven track record of motivating and leading teams to deliver exceptional customer service
  • Experience working towards KPIs and meeting financial targets
  • Excellent communication and interpersonal skills
  • Passion for driving change and continuous improvement
  • Strong organizational and problem-solving skills
  • Able to work under pressure and in a fast-paced environment