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Front of House Operations Manager

1 month ago


Windsor, Australia Zeus Street Greek Full time

At Zeus Street Greek, we are committed to serving high-quality Greek food with a modern twist. Our team is passionate about delivering exceptional customer service and creating a welcoming atmosphere for all.

About the Role

We are seeking an experienced Front of House Assistant Manager to oversee the day-to-day operations of our store in Windsor. As a key member of our team, you will be responsible for managing all expected key performance indicators of exceptional Customer Service, supervising and coaching team members to deliver an exceptional ZSG experience, and ensuring that our food quality and safety standards are consistently met.

Key Responsibilities:
  • Oversee the daily operations of the store, ensuring seamless execution of restaurant operations.
  • Manage key performance indicators (KPIs) to deliver exceptional customer service, including wait times, table turnover, and customer satisfaction.
  • Supervise and coach team members to improve their skills and knowledge, promoting a positive and efficient work environment.
  • Maintain high standards of food quality and safety, adhering to ZSG's procedures and guidelines.
About You

We are looking for a highly motivated and experienced leader who shares our passion for delivering exceptional customer service and creating a positive work environment. To succeed in this role, you will need:

  • A minimum of 2 years' experience in restaurant management, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • A 'can-do' attitude and a willingness to take ownership of tasks and projects.
  • The ability to work efficiently in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

In return, we offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment that values teamwork and collaboration.

Estimated Salary: $60,000 - $70,000 per annum.

Please submit your resume and a cover letter outlining your experience, skills, and qualifications for this role.