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Claims Expert

2 months ago


Adelaide, South Australia EML (Employers Mutual Limited) Full time

The Opportunity

We are seeking a skilled and experienced professional to join our team as a Technical Advisor. As a key member of our team, you will play a critical role in providing guidance and support to our team members to ensure the successful delivery of claims outcomes.

About the Role

  • Provide technical expertise and guidance to team members to enable the achievement of claims outcomes.
  • Develop and maintain knowledge of the Return to Work Act 2014 and associated regulations.
  • Work collaboratively with our L&D team to develop training packages and modules.
  • Contribute to the improvement of business outcomes by identifying opportunities for improvement and working with various departments to create alternative claim strategies.

About You

  • Minimum of 2 years' experience working within the workers compensation industry.
  • Strong technical experience in workers' compensation claims.
  • Experience coaching and mentoring team members in the workers compensation industry.
  • Demonstrated understanding and application of the Return to Work Act 2014 and associated regulations.

What We Offer

  • A vibrant and collaborative team culture.
  • Great work-life balance and flexibility with opportunity to work from home.
  • Access to discounts at over 350 retailers through our RewardsHub program.
  • Comprehensive learning and development support.
  • Company-wide events to celebrate success.

We Stand Together as Equals

EML is an equal opportunity employer committed to maintaining a workplace where everyone feels valued and respected. We celebrate diversity and inclusion and are committed to supporting our employees through professional development and generous employee benefits.