Business Development Specialist

About the Role:

As an Assistant Relationship Manager in Business Banking, you will play a key role in supporting Senior Relationship Managers to provide value to Agribusiness customers across regional markets.

You will support managing and growing our portfolio of business customers, being a key part of the customer's relationship. You will have opportunities to work with Senior Relationship Managers to manage relationships with customers within their assigned portfolio tier.

You will attend to client queries, ensuring all queries are responded to in a timely and professional manner, in keeping with established service standards.

You will work with Senior Relationship Managers on the administration of the customer portfolio, ensuring all documentation and customer files are maintained in accordance with company policies and procedures.

You will extract and analyze financial statements, cash flow forecasts, and other complex financial reports, providing accurate assessments.

You will identify acceptable levels of lending risk, in line with our Risk Appetite Statement, and maximize profit from transactions.

You will support and demonstrate a risk management culture in line with company values.

You will proactively identify and escalate risks and issues related to your role responsibilities.

You will comply with our complaint resolution process to resolve matters, maintain high service standards, and mitigate further risks or losses.

You will build strong and genuine relationships with key stakeholders, working collaboratively to drive a 'one team' approach, ensuring effective support and service delivery, and achieving customer and business needs.

You will contribute to developing a positive and proactive Safety and Wellbeing culture, meeting all safety and wellbeing compliance requirements.

You will engage in initiatives and opportunities to continuously build skills, knowledge, and capability.

What You Will Bring:

• A genuine desire to live and work regionally, establishing or growing your connection to regional areas.
• Demonstrated experience in roles requiring growth and retention of a customer base.
• Strong interpersonal skills, using appropriate behavioural styles to develop relationships and influence others.
• Strong communication skills, demonstrated ability to convey and explain information, coherently and confidently.
• Strong analytical skills and attention to detail.
• Ability to make effective decisions in a timely manner.
• Commercial acumen, ability to recognize and implement business strategies to drive profitable growth, customer acquisition, customer experience, and sales productivity.
• Negotiation skills, exploring opportunities with a view to mutual benefit and acceptance.
• Planning and organizing skills, establishing processes to complete goals, either personal or for others, and allocating appropriate resources to achieve such goals.

Why Join Us?

We are a proud part of a leading banking group, offering exceptional growth opportunities across multiple businesses and divisions worldwide.

Our team members' wellbeing is a top priority, and we provide a range of benefits and support resources to create a healthy work-life balance.

We offer tools that enable remote work, supporting flexible work arrangements whenever possible.

Your Career at Our Bank

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways, or stretching yourself by moving to a different business.

How you manage and develop your career is up to you. We are committed to helping you do this by providing you with the support, tools, and resources you need to take the next big step in your career, towards even bigger things in the future.