Transforming Industries through Customer Success
2 weeks ago
We are seeking a Customer Success Specialist to join our team. As a key member of our organization, you will be responsible for delivering innovative solutions to complex business challenges and ensuring customer satisfaction.
- Main Responsibilities:
- Drive customer success by delivering tailored solutions that meet their specific needs.
- Conduct workshops with industry leaders to understand their requirements and recommend suitable solutions.
- Develop trusted relationships with customers and partners to foster collaboration and growth.
Required Skills and Qualifications:
- Experience in integrating AI into workflows and decision-making processes.
- In-depth knowledge of the telecommunications industry, including OSS/BSS systems and customer experience challenges.
- A minimum of 7 years of experience in pre-sales solution consulting, supporting Tier-1 or Tier-2 telco accounts.
Benefits:
- Opportunity to work on cutting-edge projects that transform industries.
- Flexible work arrangements to suit your lifestyle.
- A commitment to diversity and inclusion.
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