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Industry Transformation Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $110,000 - $130,000
Job Title:
Client Success Professional
Job Description:
We are seeking a seasoned professional to drive customer satisfaction and business growth. As the Client Success Manager, you will be responsible for delivering exceptional service to clients, ensuring they maximize their return on investment from our platform.
This role involves owning the entire customer journey, including onboarding, training, ongoing support, and renewal. You will work closely with clients to understand their needs, provide tailored solutions, and foster long-term relationships. The ideal candidate will have a strong ability to communicate complex ideas, empathize with customers, and build trust through consistent delivery of high-quality results.
Required Skills & Qualifications:
To excel in this position, you should possess a minimum 2 years of experience as a Client Success Manager in a construction technology SaaS company. Additionally, you should have expertise in construction or construction technology, end-to-end customer lifecycle experience, and a proven track record of taking initiative and driving projects forward. Strong communication and interpersonal skills are essential for building positive client relationships, while analytical skills will enable you to devise effective solutions that deliver business value. Organizational skills and attention to detail are also crucial for maintaining accurate data and reporting on client health.
Benefits:
As a valued member of our team, you can expect to contribute to a dynamic environment where innovation and collaboration thrive. You will have the opportunity to make a tangible impact on the industry by helping us drive transformation at scale. Our team is passionate about what we do, and we offer a chance to work alongside like-minded individuals who share your enthusiasm. If you're passionate about software development and eager to take on new challenges, we encourage you to submit your application. Please include a one-page cover letter outlining why you're the best fit for this role and a resume detailing your relevant skills, experience, and education.
Details:
  • Seniority level: Entry level
  • Employment type: Full-time
  • Industries: Software Development
  • Location: Sydney, New South Wales, Australia
  • Salary: A$110,000.00-A$130,000.00