
Pre Admission Administrative Coordinator
3 days ago
About Us
Job DescriptionWe are seeking a highly skilled and organized Administrative Coordinator to join our team. The successful candidate will be responsible for providing administrative support in a fast-paced environment, ensuring the smooth operation of our Pre-Admission Unit.
Key Responsibilities
- Provide exceptional reception, clerical, and administrative support to ensure efficient service delivery.
- Coordinate and manage patient appointments, ensuring timely reminders and follow-ups.
- Collate and prepare clinic notes, booking cards, and consent forms with accuracy and attention to detail.
- Liaise with the Booking Office and Surgical Liaison Nurse to manage patient waitlists for surgery.
- Promote effective teamwork within the unit, collaborating with internal and external service providers to achieve optimal results.
- Contribute to data collection for Key Performance Indicators (KPIs) to support service efficiency.
Requirements
- Strong knowledge of medical terminology and high-level computer literacy, including experience with IBA Patient Administration Systems, VINAH, and Microsoft Excel.
- Proven administrative experience with excellent organizational and planning skills, capable of working independently and accurately.
- Effective time management and prioritization skills, especially in high-pressure or fast-paced environments.
- Excellent communication and interpersonal skills, with the ability to relate well to medical, nursing, and allied health staff.
- Demonstrated adaptability to change management processes and willingness to support new implementation.
- Commitment to continuous learning, teamwork, and delivering high-quality customer service.
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