
Operations Leader for Operational Excellence
1 week ago
We are seeking an experienced Operations Leader to join our team. As a seasoned operations professional, you will play a pivotal role in shaping the internal operations of our business, enabling our leadership team to focus on strategic growth.
The OpportunityYou will be responsible for aligning people, systems, and processes to ensure seamless day-to-day execution across key business functions. Working closely with the leadership team, your remit will cover delivery support, internal coordination, finance and reporting, resource planning, and compliance.
- Lead and optimise internal operations across teams and departments
- Oversee project resourcing, utilisation, and capacity planning
- Improve systems for time tracking, invoicing, and internal reporting
- Drive coordination between delivery, support, finance, and admin functions
- Identify process bottlenecks and delivery risks, implement practical solutions
- Maintain high visibility over commercial performance and margin protection
- Support hiring and onboarding in collaboration with HR
- Create a cohesive operational environment where performance and collaboration thrive
You are a commercially savvy operations leader with strong experience managing internal functions in a service-based or project-driven business. Your strengths include:
- Senior experience in operations or business management roles
- Understanding of project delivery and service-based revenue models
- Proven ability to implement structure, systems, and scalable workflows
- People-first leadership style, hands-on, approachable, and outcomes-driven
- Strong commercial acumen and financial oversight
- Proficiency in project/resource tools, Excel, and internal reporting
- Familiarity with ISO, WHS, and compliance frameworks (advantageous)
As an ideal candidate, you have the opportunity to make a tangible impact on our business, shape the operational platform behind a trusted national organisation, and work alongside a grounded and capable leadership team.
Required Skills and QualificationsTo succeed in this role, you should possess:
- A degree in Business Administration, Operations Management, or a related field
- At least 5 years of experience in operations management or a related field
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office Suite, particularly Excel
We offer a competitive salary and benefits package, including:
- A comprehensive health insurance plan
- A retirement savings plan
- Paid vacation and sick leave
- Professional development opportunities
This is an exciting opportunity for an experienced operations leader to join our team and contribute to our success. If you are a motivated and results-driven professional who is passionate about operations excellence, please submit your application.
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